Privacy Policy

At NSW96 Casino, we take your privacy seriously. When you register an account, make payments, play games, or contact support, you share personal information with us. We handle that data in a secure and responsible way, and we aim to be clear about what we collect, how we use it, and what choices you have.

Data Processing

NSW96 Casino processes personal data to provide access to our website and services, including account registration, gameplay, deposits and withdrawals, customer support, and security controls. We also process data to meet legal and regulatory requirements that may apply to gambling operations, including identity verification and anti-money laundering checks.

NSW96 Casino may be operated by a licensed entity and supported by related companies and service providers (for example, payment processors, verification partners, and platform security vendors). The official operator details and licensing information are available in the website’s Terms and Conditions and/or legal footer.

By using NSW96 Casino, you agree to this Privacy Policy where consent is required. We may update this Policy occasionally to reflect service changes, legal requirements, or security improvements. If you continue using the website after updates are published, that indicates acceptance of the revised Policy.

Collection of Information

NSW96 Casino may collect different types of personal information, including:

Registration and account details: information submitted during sign-up and account use, such as name, date of birth, address, email, phone number, and login details.
Verification and compliance data: documents and details used for KYC, age verification, and AML checks (for example, ID documents and proof of address).
Communication records: support conversations and correspondence via live chat, email, or other channels.
Transaction and payment data: deposits, withdrawals, payment method details, crypto wallet information where applicable, and related transaction records.
Technical and usage data: IP address, device and browser information, log data, session activity, and how you interact with the website.
Security and risk data: information used to protect accounts, prevent fraud, detect prohibited activity, and keep the platform secure.
Responsible gambling information: data related to limits, self-exclusion, time-outs, and safer gambling interactions where those tools are available.

Usage of Information

NSW96 Casino uses personal data for operational, security, and compliance purposes, including:

Setting up and managing your player account
Providing access to games and platform features
Processing deposits, withdrawals, and other transactions
Delivering customer support and handling requests
Completing identity verification and compliance checks
Meeting legal obligations, including anti-money laundering requirements
Detecting and preventing fraud, abuse, collusion, and other illegal or prohibited activity
Keeping records for auditing, disputes, and operational integrity
Analysing site performance and improving services
Sending important service messages (for example, account alerts, security notices, and policy updates)
Sending marketing communications where you have provided consent and where permitted by law

Marketing Communications

If you opt in, NSW96 Casino may send promotional messages about bonuses, offers, and product updates. You can unsubscribe at any time through your account settings or by contacting customer support. Unsubscribing from marketing does not stop essential service messages that relate to account security or transaction processing.

Disclosure of Information

NSW96 Casino does not sell or rent your personal data. We may share information only when necessary for service delivery, compliance, or security, including:

Within our group or affiliated entities supporting platform operations
With trusted partners involved in payments, verification, fraud prevention, and compliance checks
With third-party service providers supporting hosting, analytics, communications, and customer support tools
With regulators, law enforcement, or other authorities where disclosure is required by law or necessary to respond to lawful requests
With professional advisers such as auditors or legal consultants under confidentiality obligations

When third parties process data on our behalf, they are required to protect it and use it only for agreed purposes.

Data Security and Retention

NSW96 Casino applies technical and organisational measures designed to protect personal data from unauthorised access, loss, alteration, or disclosure. These measures may include encryption, access controls, monitoring, secure infrastructure, and internal security procedures.

We retain personal data only for as long as necessary to provide services and meet legal or regulatory obligations. Where required by AML or other compliance rules, certain data may be stored for a minimum period after account closure.

Cookies and Tracking

NSW96 Casino uses cookies and similar technologies to run the website properly, remember preferences, improve performance, analyse traffic, and support marketing where permitted. You can manage cookies through your browser settings and, where available, via on-site cookie tools. Restricting cookies may affect certain website functions.

Your Rights and Contact Information

Depending on your jurisdiction and applicable data protection laws, you may have rights to:

Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of data in certain circumstances
Restrict or object to certain processing
Withdraw consent where processing is based on consent
Request data portability where applicable
Lodge a complaint with a relevant data protection authority

To make a request or ask questions about privacy, contact NSW96 Casino support using the official contact options provided on the website. For security reasons, we may request verification before processing certain requests.

If you need help or want more information about how NSW96 Casino handles personal data, reach out to us through our support channels.